Refund policy

All Sales Final

Every item at Simply Suz is handmade and one-of-a-kind, crafted with love and care. Because each piece is unique, all sales are final. We do not offer returns, exchanges, or refunds.

Damaged or Wrong Item?

If your order arrives damaged during shipping or you receive the wrong item, please contact us right away at simply.suz87@gmail.com and we'll make it right! Please include a photo of the issue so we can help as quickly as possible.

Questions Before You Buy?

We want you to love your purchase! If you have any questions about a specific piece — size, color, materials — don't hesitate to reach out before placing your order. We're happy to help!